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This high quality non-slip stair mats will perfectly meet your needs.   This stairway treads are made of premium polyester fabric which is not only durable and can effectively reduce the noise when walking but also is waterproof and allows being washed by machine. No more worrying about remaining the residue on the floor when removed and you can reuse it with confidence as well. Moreover it is easy to install on your stairs with its back film and you can also decide its size to fit your stairs. It can make children the elderly and the pets walking in a safer and more stable condition. Notes: Recommended to keep 0.39″ to 0.78″ away from the edge   If you are looking for high quality non-slip stair mats like these do not hesitate to place an order!   Premium polyester fabric with high softness to protect your feet Protective plastic film leaves no residue on the floor and can be reused Waterproof and durable design for long life span Effectively reduce the noise and create silent walking Classic and elegant design blends in any home decorative styles Machine washable for convenient upkeep and can be reused Suitable for indoor use and protect your children the elderly and pets Easy to attach to the stairs and can be cut to fit different stair sizesColor: Brown/Black Material: Polyester fabric Product dimension: 30″x 8″ (L x W) Thickness: 0.3″ Net weight: 4.5lbs Quantity: 15pcs Package includes: 15 x Stairway carpets60531794

Shipping and delivery

We offer free shipping on orders over $200 within the USA. Shipping, just like any product or service, is subject to market prices and can change based on current economic situations (such as during a Pandemic or War) Some products are available to be shipped internationally and will be noted as available internationally in the product description. Some international products will have a shipping cost to the buyer, but when possible, we will offer free shipping.

How do you ship packages?

Packages shipped from our USA partner suppliers are shipped through USPS. Packages from our partner suppliers in China will be shipped by ePacket or EMS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide shipping to Canada, Australia, and the United Kingdom. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 3-7 Business days
Canada, United Kingdom 8-20 Business days
Australia 8-30 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that will contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

It takes 24 hours to update shipping information. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

Most orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster or pandemic)
  • Other exceptional circumstances outside the control of life2come.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Update - May 1st, 2020 - We are not accepting exchange items or returns due to the Covid-19 crisis. We hope to return to our regular policy in the future to accommodate your returns and exchanges.

Please do not send your purchase back to us unless we authorize you to do so.

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